Terms & Conditions

(“we”, “us”, “our”). By accessing or using WEBSITE and purchasing our products, you agree to the following terms and conditions, which comply with Indian law, including the Sale of Goods Act, 1930, and the Consumer Protection Act, 2019.

About Us

Giftlanes is operated by Giftlanes (India) a unit of Bharat Sanskruti. Our registered business address is:
Address: Ground Floor, Plot No-20-21, Block F, Arya Samaj Road, Uttam Nagar, New Delhi – 110059, India
Email: support@giftlanes.com
Phone No: +91 9354347978

Eligibility to Use the Website

You must be at least 18 years old and capable of forming a binding contract to use this Website or purchase products.
By using this Website, you represent and warrant that you meet these eligibility requirements.

Account Registration

Some features on the Website may require you to create an account.
You agree to provide accurate, complete, and current information while registering. You are responsible for safeguarding your account information and for all activity under your account.

Orders and Acceptance

Your order is an offer to buy a product. Acceptance occurs when we process your order and send an order confirmation email.Giftlanes reserves the right to cancel any order due to:

• Out of stock items

• Incorrect pricing or product information

• Suspected fraud

Pricing and Payment

All prices are in Indian Rupees (INR) and include applicable taxes unless indicated otherwise.
Payments are processed securely via third-party payment gateways. You agree to pay all charges for your order, including applicable shipping charges and fees.
Refer to the Payment Terms & Conditions and Shipping Policy pages for full details.

Delivery & Risk of Loss

Delivery timelines are estimates and start from the date of order confirmation.
Risk of loss and title for purchased products passes to you upon delivery of the products to the carrier.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy available on the Website. Please review that policy carefully.

User Conduct

You agree not to misuse the Website. You warrant that you will not use the Website:

• To upload or transmit viruses or harmful code

• For unlawful purposes or in violation of any laws

• To infringe intellectual property rights

Consumer Protection

• You are entitled to statutory rights under Indian law, including the right to return defective goods and receive a refund or replacement.

Intellectual Property

All content on this Website (text, graphics, logos, images, software) is owned by or licensed to Giftlanes and protected by applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Giftlanes and its directors, employees, or partners will not be liable for:

• Any direct, indirect, incidental, or consequential damages

• Loss of profits, data, or goodwill
  arising out of or in connection with your use of the Website or products purchased.

Dispute Resolution

• Disputes are subject to the jurisdiction of courts in, India.

Indemnification

You agree to indemnify and hold Giftlanes harmless from any claim, loss, or expense arising from your use of the Website or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any dispute will be subject to the exclusive jurisdiction of courts in New Delhi, India.

Changes to Terms

Giftlanes may update these Terms at any time, with changes effective immediately upon posting. Your continued use of the Website after changes signifies acceptance of the updated Terms.

Contact Information

For any questions related to these Terms & Conditions, please contact us at:

Giftlanes
Address: Ground Floor, Plot No-20-21, Block F, Arya Samaj Road, Uttam Nagar, New Delhi – 110059, India
Email: support@giftlanes.com
Phone No: +91 9354347978