Privacy Policy

Our website is committed to protecting your privacy in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
At Giftlanes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from https://giftlanes.com.

Information We Collect

We may collect the following information:

  • Personal details such as name, email address, phone number, billing and shipping address

  • Payment-related information (processed securely through third-party payment gateways)

  • Order and transaction details

  • Device information, IP address, browser type, and usage data

How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Communicate order updates and support requests

  • Improve website performance and customer experience

  • Prevent fraudulent transactions

  • Comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Payment gateway providers for secure transactions

  • Shipping and logistics partners for order delivery

  • Service providers who assist in website operations

  • Legal authorities when required by law

Cookies & Tracking Technologies

Giftlanes uses cookies and similar technologies to:

  • Enhance site functionality

  • Analyze website traffic

  • Improve user experience

You can manage or disable cookies through your browser settings.

Data Security

We implement reasonable security measures to protect your information. Payment details are not stored on our servers and are processed securely by authorized third-party gateways.

User Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Read their privacy policies before proceed.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with immediate effect.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Giftlanes
📍 Address: Ground Floor, Plot No-20-21, Block F, Arya Samaj Road, Uttam Nagar, New Delhi – 110059, India
📧 Email: support@giftlanes.com
📞 Phone: +91 9354347978